Service Animals

Any person with a physical, mental, or emotional disability in which it is difficult to perform or limits an important life activity (that another person can easily perform). The life activity may only be a problem during certain times.

Under the ADA, an individual with a disability is a person who:

• Has a physical or mental impairment that substantially limits one or more major life activities;

• Has a record of such an impairment; or

• Is regarded as having such an impairment.

​There are no limitations with respect to the kinds of impairments/disabilities this applies to.

Service animals are dogs trained to perform major life tasks to assist people with physical or psychiatric impairments/disabilities.

Examples of such work or tasks include guiding people who are blind, alerting people who are deaf, pulling a wheelchair, alerting and protecting a person who is having a seizure, reminding a person with mental illness to take prescribed medications, calming a person with Post Traumatic Stress Disorder (PTSD) during an anxiety attack, or performing other duties. Service animals are working animals, not pets. The work or task a dog has been trained to provide must be directly related to the person’s disability. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA.

An emotional support animal (ESA) is a person’s pet that has been prescribed by a person’s licensed therapist, psychologist, or psychiatrist (any licensed mental health professional). The animal is part of the treatment program for this person and is designed to bring comfort and minimize the negative symptoms of the person’s emotional/psychological disability.

All domesticated animals may qualify as an ESA (cats, dog, mice, rabbits, birds, snakes, hedgehogs, rats, mini pigs, ferrets, etc). These animals do not need any specific task-training because their very presence mitigates the symptoms associated with a person’s psychological/emotional disability, unlike a working service dog. The only requirement is that the animal is manageable in public and does not create a nuisance in or around the home setting.

Service Animal: It isn’t necessary to possess a letter from a physician that states you are disabled and require a trained service dog, BUT if someone legally challenges a person claiming to be disabled, proof of the disability will be necessary at that point. What you must be prepared to do when in public is confirm you are disabled and provide credible verbal evidence of what your service dog is trained to do.

Emotional Support Animal: For a person to legally qualify for an emotional support animal (ESA), he/she must be considered emotionally disabled by a licensed mental health professional (therapist, psychologist, psychiatrist, etc.), as evidenced by a properly formatted prescription letter.